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JBL Tune 230NC TWS
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JBL Tune 230NC TWS
- JBL Pure Bass-lyd
- Aktiv støjreduktion med Smart Ambient
- 4 mikrofoner til perfekte taleopkald
- Op til 40 timers batteritid
- Vandtætte og svedtætte
- Pasform og komfort hele dagen
- JBL Headphones-app
DKK 430,00
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JBL Pure Bass-lyd
De smart designede 6.0 mm enheder, der forstærkes af Stick-designet, leverer JBL's Pure Bass-lyd, så du kan mærke hver eneste pulserende rytme.
Aktiv støjreduktion med Smart Ambient
Hør mere af det, du vil, og mindre af det, du ikke vil. Aktiv støjreduktionsteknologi med 2 mikrofoner giver dig mulighed for at minimere forstyrrende lyde. Med Ambient Aware kan du stille ind på dine omgivelser når som helst, så du føler dig mere sikker, når du er ude i verden. Med TalkThru kan du tage en hurtig snak, uden at du behøver tage dine hovedtelefoner af.
4 mikrofoner til perfekte taleopkald
Nyd problemfri, håndfri samtaler i stereo. Tune 230NC TWS er udstyret med 4 mikrofoner, så din stemme altid går klart igennem. Du behøver aldrig mere tøve med at besvare eller foretage et opkald. Med VoiceAware kan du regulere omfanget af det mikrofoninput, der sendes tilbage til ørepropperne, og vælge hvor meget du vil høre af din egen stemme.
Funktioner
Op til 40 timers batteritid
Gå aldrig glip af noget med 40 (10+30) timers batteritid eller 8 timer plus 24 timer, når støjreduktion er tændt. Brug for mere strøm? Bare ti minutters lynopladning giver en hel times ekstra spilletid.
Vandtætte og svedtætte
Lad dig ikke afskrække af dårligt vejr. Takket være IPX4-vandafvisning og svedtæthed er der ingen træning eller regnskyl, som Tune 230NC TWS ikke kan klare.
Pasform og komfort hele dagen
Du behøver aldrig undvære din musik. Det lukkede Stick-design sikrer komfort uden tryk og eliminerer forstyrrelser fra omgivelserne. Designet er så let, at du glemmer, du har dem på.
JBL Headphones-app
Med JBL Headphones-appen kan du nyde din musik på din helt egen måde. Du kan tilpasse din lytteoplevelse, finde din bedste pasform, finde dine øretelefoner og endda skabe en lydløs boble, der giver ultimativ ro.
Produkt-sammenligning
TUNE230NCTWS-
LIVE-PRO-2-TWS-
TUNE-FLEX
WAVE-BEAM
Batteri
Maksimal spilletid (timer) 40
Maksimal spilletid (timer) 40
Maksimal spilletid (timer)
Maksimal spilletid (timer)
Funktioner
Aktiv støjreduktion
Aktiv støjreduktion
Aktiv støjreduktion
Aktiv støjreduktion
Adaptiv støjreduktion
Adaptiv støjreduktion
Adaptiv støjreduktion
Adaptiv støjreduktion
Lader lyd fra omgivelserne passere
Lader lyd fra omgivelserne passere
Lader lyd fra omgivelserne passere
Lader lyd fra omgivelserne passere
Multifunktionel TalkThru-knap
Multifunktionel TalkThru-knap
Multifunktionel TalkThru-knap
Multifunktionel TalkThru-knap
Svedsikre
Svedsikre
Svedsikre
Svedsikre
Stemmeassistent
Stemmeassistent
Stemmeassistent
Stemmeassistent
Lynopladning (5 min. = 1 t spilletid)
Lynopladning (5 min. = 1 t spilletid)
Lynopladning (5 min. = 1 t spilletid)
Lynopladning (5 min. = 1 t spilletid)
Touch-knapper
Touch-knapper
Touch-knapper
Touch-knapper
DKK 430,00
DKK 1.199,00
DKK 799,00
DKK 599,00
Detaljer & Downloads
Item# JBLT230NCTWSWHT
Beskrivelse
Ren bas. Ingen støj.
Klar dagen én sang ad gangen med JBL Tune 230NC TWS. De totalt trådløse øretelefoner giver dig 40 timers enestående JBL Pure Bass-lyd, mens det ergonomiske og vandafvisende design sikrer fuld komfort dagen lang i al slags vejr. Opret forbindelse til samtaler nemt og problemfrit med 4 mikrofoner, der fjerner støj fra omgivelserne og giver perfekte opkald overalt. Med aktiv støjreduktion og Smart Ambient-teknologi vælger du selv, om du vil lukke verden ude eller interagere med dine omgivelser. Det lette, lukkede design sikrer fuld komfort hele dagen lang. Og det bedste af det hele er, at JBL Headphones-appen giver dig mulighed for at gøre hele din lytteoplevelse personlig. Hold forbindelsen til din verden, på din måde.
Specifikationer
- Enheds-størrelser (mm)
- 6
Lydspecifikationer
- Enheds-følsomhed ved 1kHz/1mW (dB)
- 105
- Dynamisk frekvensområde (Hz)
- 20 Hz – 20 kHz
- Impedans (ohm)
- 16
Mål
- Charging Case Weight (oz)
- 1.7
- Earpiece Weight (oz)
- 0.4
- Vægt (g)
- 47.3
- Vægt (g)
- 10.2
Specifikationer, styring og tilslutning
- Bluetooth-profiler
- A2DP 1.3 , AVRCP 1.6 HFP 1.7
- Bluetooth-frekvens
- 2.4 GHz - 2.4835 GHz
- Bluetooth sender-modulation
- GFSK, π/4-DQPSK, 8-DPSK
- Bluetooth sender-effekt
- <12 dBm
- Bluetooth-version
- 5.2
Batteri
- Ladetid (timer fra helt afladet)
- 2
- Maksimal spilletid uden aktiv støjreduktion (timer)
- 10
- Maksimal spilletid med aktiv støjreduktion (timer)
- 8
- Maksimal spilletid (timer)
- 40
Egenskaber
- Charging cable
- Ja
- Lader lyd fra omgivelserne passere
- Ja
- Indbygget mikrofon
- Ja
- Håndfri opkald
- Ja
- JBL Pure Bass-lyd
- Ja
- Svedsikre
- Ja
- Multifunktionel TalkThru-knap
- Ja
- Ægte trådløse
- Ja
- Trådløse
- Ja
- Aktiv støjreduktion
- Ja
- Smart opladningsetui
- Ja
- Lynopladning (5 min. = 1 t spilletid)
- Ja
- Genopladeligt batteri
- Ja
- Bluetooth
- Ja
Det er der i æsken?
- 1 x JBL Tune 230NC TWS-hovedtelefoner
- 1 x opladningsetui
- 1 x type-C USB-opladningskabel
- 1 x ørespidser i tre størrelser
- 1 x garanti/advarselsark
- 1 x startguide / sikkerhedsdatablad
Dokumenter og downloads
Bedømmelser og Q&A
Kunde-anmeldelser
Rated 4 out of
5
by
Dani Prude from
Good
they are really nice, you can put them in your pocket and they are always with you. The noise cancelling is really true, even without turning the volume to the max I can still enjoy music and podcast without hearing anyone else around me. At the gym is also great! You can easily isolate and just focus on your self on your cardio. What I found incredible is that you can turn the volume up and down just with a touch of your finger or literally skip to the next song!
The phone call sounds is not the best to be honest, but still valuable.
The shape is also ergonomic and comfortable as they come with few ear plug size.
Overall really pleased with it!
Date published: 2022-04-07
Rated 5 out of
5
by
IanB460 from
Great value for money.
Really happy with these earbuds. Noise cancelling is good, sound is great, and battery life beats most competitors hands-down.
The only issue I had initially, was discomfort, these really hurt the ‘bowl’ of the ear. However, I changed the tips to the largest ones and this helped a lot, but wasn’t perfect. After a few days though my ears go used to them and now I’m free of any discomfort.
There are also plenty of memory foam earbud tips out there that will fit these, but must will be too big to allow the case to close. You can trim those memory foam earbuds down with some scissors though.
Date published: 2021-12-22
Rated 2 out of
5
by
bob27777777 from
Sorry, the notification sound is not decent
I just got one yesterday, and sadly speaking, I might not use it tomorrow.
The music is good, the Noise Cancelling is great, but the notification sound just keep me from enjoying it.
Every time I connect it with computer it rings, every time I change the ANC it rings, the noise is so loud that I could feel the pain my ears.
And I look into apps, the setting and online document, turn out that there is no way to lower the volume or close the notification.
If it looks good, please add a feature for setting the notification.
Date published: 2022-03-03
Rated 5 out of
5
by
Jasmin99 from
Great allrounder!
These are my first bluetooth earbuds, as I originally bought them for the gym and just generally for practicality. They fit super comfortably, no moving around or falling out. I went over a week without having to charge them and I listen to a lot of music throughout the day. Can definitely recommend them, I don’t think there is a better pair of earbuds on the market for that price point with all the specs of these!
Date published: 2021-11-10
Rated 4 out of
5
by
Edjee1988 from
Excellent sound
I've been using these earbuds for a out 2 weeks now and the sound is superb. Another plus is that they are quite comfortable to wear. You get three sizes of plugs so there should be at leat one that fits best. In the JBL headphones app you can adjust the function of the button to your liking. Wether it's changing the volume of answering phone calls. You can also change the sound with the equalizer settings within the app to your preference.
The battery life of the case and the earbuds is fine. The case gives me enough battery to last me a week with almost daily use of about 2 hours minimum.
Overall I'm very pleased with the earbuds and I would recommend them.
Date published: 2022-04-09
Rated 5 out of
5
by
MiAmigo from
Slick/Modernized
The look is so simple you can burly notice them while wearing them. A very slick style the fit is awesome no need to change ear inserts. The case is so small works great while on the run. I received the white color style and they just look great. The sound is something that JBL stands out for . The NC works great when theres people around and with the size it doesn't make you look like your not paying attention to your surroundings. These are one of my favorites so far.
Date published: 2021-11-24
Rated 5 out of
5
by
DaisyF from
Impressed! Amazing value for money!
I bought these headphones a month ago and I have to say I’m impressed. I’ve always lived by the more expensive the headphones the better the sound but I have to say I’ve been proven wrong with these headphones. The sound on them is such great quality for the money. The charge on them is really impressive too compared to other major headphone companies, they lasted a long time, which is great because I don’t always remember to charge them everyday. The noise cancelling on them is great too, I can use them in the gym without any distractions and if other members of my family are watching something too I wouldn’t know. They are great for both listening to music as well as watching videos/ films. If you’re looking for some headphones at an affordable price that have great sound and charge life, these are for you!
Date published: 2021-12-23
Rated 4 out of
5
by
Brennan from
Perfect Every Day NC Earbuds... Almost...
These earbuds are truly a powerhouse, both on NC capability but also on battery life. I have been running them for roughly 2 weeks now and find i need to charge them and the case every other day
Pros:
Comfortable
Excelent noise canceling ability (works better than any other earbuds i have on an airplane)
Long battery life
App control
Touch pads
Google Assistant / Amazon Alexa
Case feels solid
USB C charging
Cons:
Large case
Stems go into the case to charge the earbuds which is somewhat clunky
Personal pet peeve: I dont personally like having a "stem" on my earbuds althought the NC quality makes up for it.
Date published: 2021-12-11
Rated 1 out of
5
by
Luke22 from
Unreliable
I have owned these for about 8 months and despite the adequate sound quality, there are a number of severe issues plaguing these earbuds. First, the connectivity became inconsistent after about 5 months. This was annoying but I lived with it. Second, the right earbud became difficult to get to charge, this has reached the point it is essentially not functional. Unfortunately Product Support was only able to suggest a few standard troubleshooting tips after which I was left on my own with an unusable set of earbuds.
I suggest carefully reading the reviews on other JBL earbuds as well as this problem seems persistent across most of their wireless earbuds.
Date published: 2023-03-10
Rated 4 out of
5
by
GioT from
Impressive NC earbuds
Pretty impressive NC earbuds. Set up is straight forward and the app is easy to use. Smart ambient setting is ok and NC setting is pretty good. Most impressive thing about these is the battery life! prob one of the longest lasting I've used and charge case has great capacity as well. Using for 5-7hrs a day and the charge case lasts about a week.
However.....the pause/play/answer/NC on/off feature on the earbuds is very very sensitive and the slightest touch will activate it. Re-adjusting the earbuds can set them off.
Overall a great NC earbud for its price.
Date published: 2021-12-31
Rated 5 out of
5
by
Mr President from
Wow!
The Tune 230NC TWS are awesome! These are my 4th pair of Bluetooth earbuds, and now my favorite. They have that JBL sound, but these have about 20% more bass than my Peak Endurance earbuds. The noise canceling is 4 of 5 stars which is on par with the price point. Calls are clear, and voice clarity is as good as not using earbuds. My wife liked these so much I had to buy her a pair. I’m not sure these can be beat for the price.
Date published: 2021-11-24
Rated 5 out of
5
by
Mister Bee from
Very impressed
I've had these now for around 6 weeks and are great. Setting up is a breeze, make sure you use in conjuction with the JBL headphone app to access all the benfits.
The battery life is very good, at no point have I had either bud loose all power. Charging is straightforward, just drop them in the case. In the time I've had them, I've only charged up twice. They ship with three sizes of silicone earpieces allowing you to get perfect fit and comfort. Unlike other ear buds I've tried, these seem to stay in place even during a brisk walk. The sound quality is excellent, with bass that is well rounded, pleasant mids and crisp highs.
I recomment this product.
Date published: 2022-11-11
Rated 5 out of
5
by
Milan103 from
Amazing earbuds
I've been using these earbuds for a out 2 weeks now and the sound is superb. Another plus is that they are quite comfortable to wear. You get three sizes of plugs so there should be at leat one that fits best. In the JBL headphones app you can adjust the function of the button to your liking. Wether it's changing the volume of answering phone calls. You can also change the sound with the equalizer settings within the app to your preference.
The battery life of the case and the earbuds is fine. The case gives me enough battery to last me a week with almost daily use of about 2 hours minimum.
Overall I'm very pleased with the earbuds and I would recommend them.
Date published: 2022-04-29
Rated 4 out of
5
by
yvettebaks from
Great ear buds!
I really the fitting of these earbuds. The packaging comes with 3 sizes so it'll always fit your ear. They did fell out once, while biking on a bumpy road. Luckily I felt them falling out.
The battery last really long. I charge them like once a week while I use them for two to three hours per day. When I'm outside and it's windy, the volume isn't loud enough for me because of the noises. So then I prefer the JBL headphone because it is more noise cancelling. But the earbuds are easier to grab. Also I like it that when I put them back, they immediately turn off. I’m really impressed at the sound quality of these. Also when calling my friends tell me they can hear my clearly even when I’m in my car of not near my phone. Overall I would highly recommend these ear buds!
Date published: 2022-05-10
Rated 2 out of
5
by
Ammz from
Noise cancelling is a joke
I'm actually sorry to have to write this. Noise cancelling on these earbuds barely make a difference to just normal mode. I didn't begin with high expectations I thought that if I was going to want headphones that cuts noise put completely I'd go for much more expensive ones such as 1000mx3/4s. But the noise cancelling here is just upsetting. I'm in a quiet room and I could hear my pencil tapping with noise cancelling on (if you wanted a perspective of how the NC is). Otherwise decent sound quality and app I can't fault that. Good bass in the headphones which is why I upped it to 2 star. Also slick design I have to give it that but to call it noise cancelling earbuds would be offensive to noise cancelling headphones hehehe.
Date published: 2022-05-17
Rated 1 out of
5
by
Sanjay Washington from
Not A Good Product
I received this product today on 25/08/22 (Order Number: JB-EM-02991852), SN: CS0548-CM0310900. The packaging is good and stylish with the buds packaged separately. Took them out and put them in the box for the first time and instantly connects with the phone. The JBL App is handy and easy to play with. This is where the positives end. The ANC on the app has a static sound when you turn it on. It is very irritating when the product is absolutely brand new. This is a problem I've come across JBL on the website with many others saying the same thing. £79.99 for the Earbuds with static sound on the first day is not a good sign. I am looking forward to return this item and purchase something else. I would suggest to look for something else.
Date published: 2022-08-25
Rated 1 out of
5
by
YoYiZzLe from
Not That Great
These might be good ear buds if I didn't constantly have to make sure it's connected to my phone. I have an 12 Pro and here are the issues I constantly have with these ear buds:
*Sometimes one ear bud will turn on mid conversation
*Sometimes they won't connect when a call comes in
*Sometimes I'll answer a call when the ear buds aren't on my ear and they pick up
*Sometimes I'll decide to change the out put from the ear buds to my phone and mid conversation it just connects back to the ear buds
They are highly inconsistent with when they want to work and when they don't.
I chose these as a more cost effective solution and I am ready to ditch them and get back to my Beats Pro ear buds.
Date published: 2022-10-06
Rated 5 out of
5
by
soph1035 from
Great fit, quality and price
I brought the white version in December 2022 (3 months ago) and I absolutely love them. I was really worried they wouldn't fit in my ears because I have small ears but the smallest attachment fits perfectly. I got them for gym us as well as day to day and they're really good for running and stay in during my circuit classes. The only time they have fallen out is when I do squat jumps onto a high platform and even that can be prevented if you push them in every so often.
The case holds its charge amazingly. I think I have charged them 3 or 4 times since purchasing.
Date published: 2023-03-28
Rated 1 out of
5
by
Anonymous from
Not even working
I received these earphones via ReviewClub to test for few weeks and give reviews and then send it back to them or they will send me half price voucher to buy it if i want, unfortunately I received these earphones and then I try to connect to my iphone but it didn’t connect, I charge it fully and then try to connect to other android phone I tried to pair with my Smart Television but its not connecting looks some kind of technical problems. Maybe my pair is faulty,, been to holiday took with us try to connect didnt work ! Really disappointed but maybe this is just a faulty pair!
Date published: 2022-01-10
Rated 5 out of
5
by
djclarity from
Excellent headphones
I really like these headphones. I think they are feature rich and reasonably priced! They are comfortable for in-ear headphones. I credit the larger shape of them for that. They rest well in the ear and don't hang on the part in the ear canal. They work with the JBL Headphones app, which allows for some customization of the functions of the touch sensors as well as EQ functions. They have ANC and also ambient aware (uses the microphones/speakers to play the ambient sounds in the headphones) I really like this, because if someone talks it is easier to hear them. They also work quite well for phone calls. I think these feel well made. They are not feather-light, but feel light when wearing due to the molded shape. I would definitely recommend these to my friends!
Date published: 2021-11-26
Rated 1 out of
5
by
MartinUK75 from
One defective earbud out of two
I bought the earbud in an airport while traveling. The earbud worked at the start, but the right one stopped charging after a couple of months. I contacted customer, they sent some instructions to clean the bud and charger, which I did. It did not help. I asked about warranty, they told me to bring it back to store... nonsense.
Date published: 2022-10-17
Rated 4 out of
5
by
DaisyS from
Great sound and comfortable fitting
I really like these earbuds. The sound is great and the earbuds don't fall out during activities. In addition, you will receive different sizes of the soft earplugs, so that they fit everyone. Also it last a long time before you have to recharge the earbuds. The only problem I experience is while answering a phone call. The earbuds connect to my mobile phone, but I have to reconnect to the earbuds on my mobile phone to let the sound run through the earplugs. Therefore I prefer to use the earbuds for listening to music. Overall I am very happy with these earbuds.
Date published: 2022-04-13
Rated 3 out of
5
by
Ronger from
Bad call quality but Great battery life
I brought this about a month ago. The battery life is great. It last 8-10 hours like the description says. But the Bluetooth doesn’t work well with iPhone. While on call the Bluetooth disconnect randomly and the call quality isn’t very good.
Date published: 2021-12-20
Rated 4 out of
5
by
Duggy78 from
JBL Tune 230NC TWS
I have tried many different types of audio devices over the years and this is definitely one of favourites. The sound quality is excellent and I found them very easy and comfortable to wear . The volume on these ear buds is perfect and would highly recommend this product. I was pleasantly surprised on the quality of the product especially because of the price . I am very happy with this product Thankyou so much .
Date published: 2021-12-15
Rated 5 out of
5
by
Lucian Naf from
Great quality
Present from my wife .
Very good quality , great sound , battery last long !
Happy with JBL
Date published: 2021-12-10
Rated 2 out of
5
by
Azaazil from
Good but not best
I am using these earbuds for 6months. Sound quality and noise cancellation is pretty good but it has some bugs such as, it doesn't charge sometimes inside case. It gets pretty hectic to place earbuds in case as it doesn't start charging at all. Product is good though but less controls are available as you have to choose volume control or noise cancellation control, can't have both at same time.
Date published: 2022-10-21
Rated 2 out of
5
by
Vita from
Disappointing at best
I expected more out of these headphones. The base is indeed nice but everything else is mediocre. The noise canceling didn't really work. The microphone was unusable if you're in a louder setting, so definitely off the table for work from home. These don't compare to other JBL models and I wouldnt recommend. One positive is they do fit nicely in the ear.
Date published: 2021-12-08
Rated 4 out of
5
by
Swimmmomof2 from
Better than my AirPods Pro’s and beats buds
I purchased these after purchasing our college age daughter a pair to replace her 2 pair of LOST overpriced AirPods. I have AirPods Pro’s and these surpassed them. I love the app and Noise Cancellation. People say they can hear me better and clearer while
On calls as well. They are a little bulkier than AirPod pros however, they actually stay in my ears! My AirPods and my Beats buds fall out. I have fallen asleep with one in my ear multiple times and it is always still in my ear when I wake up! Can’t say that for the others. I love the long battery life as well. I am please with my purchases! I wished they had white in stock when I got mine but I settled for the black. My daughter and I both have iPhones and never have to reconnect! Love these and will look at JBL for future earbud purchases as well. Also, I was able to find a silicone glow in the dark cover for them online for protection. I highly recommend the 230NC model.
Date published: 2022-12-16
Rated 3 out of
5
by
Auntchz from
Wouldn't recommend
The quality of these headphones are great! But, I couldn't get over the skipping of the music, the constant bluetooth disconnection and speeding up the music. I thought my first pair was maybe a dud so I exchanged them for a new pair. The second pair did the exact same thing, so unfortunately I had to return them altogether.
Date published: 2022-12-14
Rated 4 out of
5
by
dot488 from
Great earbuds!
These are great. Might want to change the size to the biggest one included to get the best insolation and quality, depending on your ears. To get the sound signature I want - lively, punchy and smooth non ear piercing yet detailed sound, I used the EQ settings in JBL app attached below. This made them shine, big difference.
Date published: 2023-01-06
Spørgsmål og svar
Is this compatible with Iphone 14 pro? I try to pair the dispositive and the app does not find my jbl tune 230 tws. If not, I’ll beed to return them
Thank you for your question.
The JBLL T230NCTWS are compatible with the iPhone 14, please try a reset by following these steps: Take both pods out of the charging case and in the left pod tap once in the middle of the unit (control zone), then tap 2 times, then 3 times and finally tap and hold for 5 seconds.
Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance.
Please see https://uk.harmanaudio.com/support-contact.html#ns for further details.
Thank you.
Date published: 2022-12-10
does the charging case charge wirelessly?
Our JBL Tune 230NC TWS doesn't support wireless charging. To charge the earpieces, the charging case must have enough battery using the USB cable included in the package.
Date published: 2022-12-29
is it wireless charging
Thank you for your question.
Yes, once the charging case is fully charged you will have up to 24 hours of wireless charging, which means you can charge your JBL T230NCTWS up to 3 times from the charging case alone.
Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance.
Please see https://uk.harmanaudio.com/support-contact.html#ns for further details.
Thank you.
Date published: 2023-01-14
Am I able to purchase replacement eartips for my earbuds? I have JBL TUNE230NC TWS. I’ve used eartips from another JBL headphones but since they’re not the right size they don’t cancel out noise.
Our JBL Tune230 NC TWS ear tips part number is 1003042109N0001. For pricing and availability, please contact our customer support at (877) 871-6755.
Date published: 2023-03-25
When trying to use the TalkThru feature, I can't hear anyone, is there a fix for that?
Thanks for your inquiry, it seems like you may have activated the ANC feature. Please make sure that you are activiating the TalkThru feature by pressing the touch control of the left earbud twice or you may use the JBL Headphones app to activate the TalkThru feature.
Date published: 2022-12-09
I have a Samsung Galaxy S8, and when answering calls in whatsapp, the noise canceling feature always turn off. Is there anything that can be done?
Thank you for your question.
Could you please contact our Customer Support Team on https://support.harmanaudio.com/gb/en/contact.html for further assistance?
Thank you.
Date published: 2022-04-15
I am having problems connecting to my Peloton Bike. Is there something special I need to do?
Thanks for reaching out. Please make sure that your device has the ability to transmit an audio signal through Bluetooth. Try to connect to different devices, unpair, and repair your device. If you need more help with your unit, please contact our customer support for assistance.
Date published: 2023-01-03
Is there any way to increase the bass ?
You can customize your listening experience by connecting the Tune 230NC TWS with the JBL Headphones app. The app has an equalizer feature where you can adjust the bass and treble of the earbuds.
Date published: 2023-03-15
warranty information on the JBL Tune 230NC Noise-Canceling True Wireless In-Ear Headphone
Our JBL Tune 230NC TWS has a one-year manufacturer's warranty upon purchase. Please note that this limited warranty does not cover physical and customer-induced damages. We recommend keeping a copy of your receipt in case you need to claim your speaker's warranty.
Date published: 2022-12-12
It is possible to buy only the right earphone from you, because I accidentally washed it in the washing machine and the right earphone stopped working.
Thank you for your question.
Please contact our Customer Support Team for further assistance on https://uk.harmanaudio.com/support-contact.html#ns
Thank you.
Date published: 2022-12-10
My earbuds are 2 months old and I have noticed a significant audio delay when watching stuff. The issue is not device specific as I have tried it on my phone and pc. I've tried doing a factory reset but that did nothing
Thank you for your question.
What you are experiencing is a limitation of Bluetooth. When you start the video and audio at the same time, the audio will lag behind by the length of time it takes the Bluetooth hardware to receive, process and output it which is known as latency. You would not notice this lag if you are listening to music, but if you are watching a video the sound may be marginally out of sync. Latency varies depending on the hardware and software setups you have. Unfortunately, this product is not necessarily designed to be used as a earphone for video.
Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance.
Please see https://uk.harmanaudio.com/support-contact.html#ns for further details.
Thank you.
Date published: 2023-02-16
I'm new to wireless headphones and I understand now that the charging case acts like a powerbank but after the first full charge to the headphones via the case when I store them in case will they keep topping up the headphones and drain the stored power?
Thank you for your question.
Yes, once the pods are stored in the charging case they will start charging again automatically until they are fully charged. However, your charging case has enough power to re-charge the pods for up to 24 hours of use without needing to be charged again.
Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance.
Please see https://uk.harmanaudio.com/support-contact.html#ns for further details.
Thank you.
Date published: 2022-06-11
Does the maximum music play time (battery) mean for the earbuds only without putting it back in the charging case? Or is it the maximum music play time once the charging case is fully charged
Thank you for your question.
The battery life of the JBL T230TWS will last up to 8 hours without the need to put them on their charging case, and a fully charged case will offer you another 24 hours of battery, which means you can charge your T230TWS up to 3 times without the need of re-charging your charging case.
Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance.
Please see https://uk.harmanaudio.com/support-contact.html#ns for further details.
Thank you.
Date published: 2022-05-06
Noise cancelling doesn't seem to be working when activated via the app (i.e. I still here all background noise). Is there a way to test or ensure it's working properly?
Thanks for reaching out. The noise canceling feature on our JBL Tune 230NC TWS reduces unwanted background noise but does not completely block out the noise.
Date published: 2022-10-16
The left earbud is not charged but the right is
Thanks for bringing this to our attention. We're here to help with your JBL Tune 230NC TWS. Charging issues could be one of the reasons why the earbuds are not working properly and these are frequently caused by foreign matter on the metal charging contacts. We recommend cleaning the contact points on the earbuds and charging case to see if it helps. If the issue persists, please contact our customer support service via our official website or toll-free hotline.
Date published: 2023-03-26
How well does this work for Teams call from Windows PC?
Thanks for your inquiries. Our JBL Tune 230NCTWS isn't designed to work with communication apps through Bluetooth with PCs. These models usually have issues such as the output sounding glitchy or robotic with MS Teams, Zoom, etc. These applications should work fine with phones and tablets, so always recommend using these devices instead.
Date published: 2022-11-29
Why won't my right earbud's light turn on? It isn't coming up on my phone to connect. And how do I fix it.
We're here to help with your JBL Tune 230NC TWS. We recommend cleaning the contact points on the earbuds and charging case to see if it helps. If the issue persists, please contact our customer support service via our official website or toll-free hotline.
Date published: 2023-01-13
Can I pair these with my charge 5
Our JBL Tune 230NC TWS can only be paired with source devices such as phones, tablets, and laptops. It can't be paired with our JBL Charge 5 or other portable speakers.
Date published: 2022-10-13
I need help rebooting. My left earbud worked the first time, now only the right is working. I hear the “notification” sound in the left bud but no music will play. I have disconnected, reconnected, watched YouTube, just about everything!
You can reset the Ear Buds of your Tune 230NC TWS by following the guide below.
- Turn of the Bluetooth on your source device (Smart phone or tablet) this will make them undiscoverable while doing the reset.
- Keep the left Ear Bud in the charging case take out the right Ear Bud press the button three times hold for 5 seconds on the third press.
- Turn the Bluetooth back on again this will make the Ear Buds discoverable again.
Date published: 2022-12-29
I accidentally broke my charging case, but my earbuds are still in great condition. Do you sell the case separately?
Thanks for your inquiry. For replacement part orders, you can contact us through: (877) 871-6755 and place an order. We're open Mon - Fri: 9:00 a.m. - 11:00 p.m. (ET) and Sat - Sun: 9:00 a.m. - 5:00 p.m. (ET).
Date published: 2022-07-23
I’m trying to connect my earbuds to the app and they are connecting to the phone and are working but the app won’t detect them
Thanks for your inquiry. We are sorry to hear that our JBL Tune 230NC TWS Headphones didn't recognize the app. Please make sure that the Bluetooth of your source device is on. Try to reinstall the JBL headphones app. Use other source devices with the JBL Headphones app installed. If it still doesn't work, We want you to get the most out of our product. It would be best if we could work with you directly to get more information and to do some troubleshooting steps. Please Contact JBL Customer Support for further assistance.
Date published: 2022-07-24
Jeg har kun haft den en uge og nu virker kun højre, kan ikke parre dem uanset hvad jeg prøver
Thank you for your question.
In order to assist you further with the connection issues on your JBL T230TWS, please contact our Customer Support Team on https://dk.harmanaudio.com/support-contact.html
Thank you.
Date published: 2022-03-01
Is there an app or way to find them through iPhone?
Yes. Our JBL Tune 230NCTWS is compatible with the My Headphones app that can be downloaded from the App Store.
Date published: 2023-01-08
Can I purchase only the ear buds without the charging case ?
For replacement part orders and availability for your Tune 230NC TWS, please contact Customer Support so that we can assist you with your parts inquiries.
Date published: 2022-04-09
Does this model have Volume control?
Thank you for your question.
No, you must turn the volume up or down from the phone.
For further support, we welcome you to contact our JBL Customer Support team: https://support.jbl.com/gb/en/
Date published: 2023-01-19
When I am talking on the phone people complain about the loud background noise on the other end of the phone is there a setting to help with cancellation of background noise whil on the phone?
Our JBL Tune 230NC TWS only has a noise-cancellation feature that minimizes sound distractions from the background when playing music. However, it doesn't have a noise-suppression microphone feature to reduce background noise for phone calls.
Date published: 2022-12-03
Can these earbuds be used with a Samsung phone???
Our JBL Tune 230NC TWS is compatible with both Android and iOS mobile devices.
Date published: 2022-12-12
How well do these earbuds stay in your ears? Compared to the ones that have an ear fin with them.
Our JBL Tune 230NC TWS Headphones with the Stick Closed design and 3 sizes of eartips, these Headphones ensure comfort fit without pressure.
Date published: 2022-01-15
My right bud's volume is very, very low - barely hearable. What's going on?
Thank you for bringing this to our attention. We're here to help with your JBL Tune 230NC TWS. We recommend performing a factory reset by tapping the touch control of both earbuds twice and then holding the control for 5 secs. . If the issue still persists, please contact our customer support service via our official website or toll-free hotline.
Date published: 2023-02-16
Can these be paired with two devices, and then switch from one device to the other?
Our JBL Tune 230NCTWS can be connected to multiple sources, however, you'll only be able to use it from one device at a time. To pair it with a different device, you may put the earbuds into pairing mode manually by doing a tap and long press (for 5 seconds) on either earbud.
Date published: 2022-12-01
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